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Alpha Tagging

MDW
Level 1: Joiner
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Hi,

 

I have an issue registering my Natwest banking app on my shiny new Galaxy S9 and they have suggested it is due to alpha tagging. They actually said I should get it turned off but having read other posts elsehwere I'm begging to think I should perhaps subscribe or permit NW to use alpha tagging.

 

My provider (Sky) appear to know nothing about this and so I've come here to O2 as the carrier.Can anyone advise/suggest a course of action.

 

Thanks

 

MDW

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MI5
Level 94: Supreme
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Thanks for letting us know.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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Good news @MDW

Pleased you got it sorted wink

*The Game Is On*

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