cancel
Showing results for 
Search instead for 
Did you mean: 

Airtime Rewards minimum redemption change

Winthorpe
Level 2: Apprentice
  • 13 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Hello everyone,

 

I have a question about the Airtime Rewards minimum redemption value.

 

When I checked the app today, the minimum redemption is £20.  However, I think it was previously possible to redeem £5.  Does anyone know if it changed recently?

 

Thank you

Message 1 of 9
4,735 Views
8 REPLIES 8

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

gmarkj
Level 66: Unequalled
  • 11992 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Just checked the app and i can redeem £10.
It used to be £5 as i have redeemed that much before.
Not sure when it changed or why...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 9
4,704 Views

Winthorpe
Level 2: Apprentice
  • 13 Posts
  • 4 Topics
  • 0 Solutions
Registered:

 

As the screenshot shows the minimum I am able to redeem is £20.  There is also an option for £30.

 

IMG_0244.jpg

 

It will take a while for me to reach £20!

 

Thanks

Message 4 of 9
4,697 Views

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

What happens if you use the drop box at the side of the £20, you should get a choice of amonts @Winthorpe 

Message 5 of 9
4,684 Views

Winthorpe
Level 2: Apprentice
  • 13 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Hi @jonsie,

 

The drop box on the left-hand side (down arrow) to decrease the redemption amount is not available.  The arrow has a lighter colour. 

 

The drop box on the right-hand side (up arrow) is available, but that increases the redemption value to £30...

 

 

Message 6 of 9
4,683 Views

jonsie
Level 94: Supreme
  • 92905 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Winthorpe Airtime rewards are independant and nothing to do with O2.

If you have any questions please do get in touch at support@airtimerewards.com.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 9
4,669 Views

Winthorpe
Level 2: Apprentice
  • 13 Posts
  • 4 Topics
  • 0 Solutions
Registered:

Thanks @MI5 .

 

I will contact Airtime Rewards directly.

 

Thank you

Message 9 of 9
4,658 Views