Airtime Rewards minimum redemption change

[Winthorpe]

Hello everyone,

I have a question about the Airtime Rewards minimum redemption value.

When I checked the app today, the minimum redemption is £20.  However, I think it was previously possible to redeem £5.  Does anyone know if it changed recently?

Thank you

[jonsie]

I hadn't heard about that to be honest

Best option is to call them

Guide: Coronavirus Community Help and Support 

[gmarkj]

Just checked the app and i can redeem £10.
It used to be £5 as i have redeemed that much before.
Not sure when it changed or why...

[Winthorpe]

As the screenshot shows the minimum I am able to redeem is £20.  There is also an option for £30.

It will take a while for me to reach £20!

Thanks

[jonsie]

What happens if you use the drop box at the side of the £20, you should get a choice of amonts @Winthorpe 

[Winthorpe]

Hi @jonsie,

The drop box on the left-hand side (down arrow) to decrease the redemption amount is not available.  The arrow has a lighter colour. 

The drop box on the right-hand side (up arrow) is available, but that increases the redemption value to £30...

[jonsie]

Ah ok, didn't think it would be that simple

[MI5]

@Winthorpe Airtime rewards are independant and nothing to do with O2.

If you have any questions please do get in touch at support@airtimerewards.com.

[Winthorpe]

Thanks @MI5 .

I will contact Airtime Rewards directly.

Thank you