Airtime Rewards Registration

[emmakatiee]

I've just recently joined O2 and I transferred my number from Vodafone on the 11th June. When I go to register for airtime rewards it says that my number is not a valid O2 number even though my account is clearly showing my number on my O2 account. Has anyone else ever had this problem? Thanks!

[Cleoriff]

Hi @emmakatiee 

You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support 

The best number to call currently is 0800 587 4005

[MI5 · Accepted solution]

@emmakatiee 

It takes a while for airtime rewards to catch up with number changes. 

Best to contact them to do it manually on their system.

hello@airtimerewards.com

[emmakatiee]

Thank you!

[MI5]

You're welcome