Re: Airmiles

Anonymous · ‎25-02-2017

I do not understand the airmiles am I being charged for this if so can I cancel as I do not need airmiles

Anonymous · ‎25-02-2017

Has my message been received

Bambino · ‎25-02-2017

@Anonymous This is not customer service. As far as I'm aware, O2 don't offer airmiles. Contact numbers are here: http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

adamtemp64 · ‎25-02-2017

Is this a charge showing on your bill ? @Anonymous

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎25-02-2017

Yes I am being charged for airtime on my o2 bill which I do not understand

adamtemp64 · ‎25-02-2017

Have a look at this self help guide https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

Are there numbers that are shortcodes ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Bambino · ‎25-02-2017

@Anonymous Are you on a Refresh contract? If you are, this link will help to explain the charges: http://www.o2.co.uk/help/pay-monthly/o2-refresh-explained

I DO NOT WORK FOR O2

adamtemp64 · ‎25-02-2017

http://www.o2.co.uk/help/account-and-billing/first-bill if this is your first bill @Anonymous please do come back and explain the issue fully

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Cleoriff · ‎25-02-2017

@AnonymousThere is also a wonderful guide to Refresh here. Completed by one of our forum members @Anonymous. It will explain AIRTIME in great detail...https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

MI5 · ‎25-02-2017

Look in your MyO2 http://www.o2.co.uk/myo2 in the billing section you can open your latest bill and drill down to see all the individual charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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