AirPod order status?

[AirPod]

I ordered an Apple AirPod on 19th December 2018 online and today is the 4th day of Feb 2019 and no communication or updates on the status of my order which I’ve paid for. I was told it could take 6weeks and nothing yet so I’m wondering what’s going on and how to request a refund???

[Cleoriff · Accepted solution]

Hi @AirPod

You need to contact customer services. https://www.o2.co.uk/contactus

They are the only people who can help you with this.

Best of luck and welcome to the forum

[jonsie]

Your only option is to contact customer service to cancel, We don't recommend live chat for this.

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