Age restriction

[023]

Can you lift a age restriction threw a only guru or do you have to go in store as I have a debit card not a credit card

[Cleoriff]

Hi @023 

How to get it lifted here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification 

[jonsie]

Many people have got it removed over the phone or by live chat. Contact them and explain the situation.

Guide: How to find help & contact O2 

[Marjo]

Hi @023 , there's some good info above that should help you out with this, but don't hesitate to come back to let us know if you need any additional advice on this or anything else the community could help with.