Re: Adding product to on line management

Anonymous · ‎04-05-2015

Hi, I am trying to add a sim only contract to my on line management and it keeps telling me that the system cannt find the phone number, so wont let me add it?

MI5 · ‎04-05-2015

Give cs a call on 202 for help adding the number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-05-2015

If its a new number it may take a few days to be registered on the system.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-05-2015

Hi @Anonymous were you able to sort this out?

Anonymous · ‎08-05-2015

No, it just tells me it cant find the number, ill have to keep receiving paper bills!!

Cleoriff · ‎08-05-2015

Did you ring CS (as advised previously) to add this for you?

Veritas Numquam Perit

MI5 · ‎08-05-2015

I guess not.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-05-2015

@MI5 wrote:
I guess not.....

My guess too....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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