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Activating 02 Discount for Teachers

sophwick
Level 1: Joiner
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I'm trying to buy a phone and contract with 02 for the first time and I am eligible for the 02 25% teacher discount however I can't seem to access this online. I've followed all the advice on the forums and used the code TEACH at checkout but it tells me this is invalid. How can I access this with the shops closed?

 

Thanks slight_smile 

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MI5
Level 94: Supreme
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Registered:

@sophwick 

Help here Guide: O2 Open & Friends and Family discounts - How to sign up 

or you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122260 Posts
  • 609 Topics
  • 18983 Solutions
Registered:

@sophwick 

Help here Guide: O2 Open & Friends and Family discounts - How to sign up 

or you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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