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Jeunsoke
Level 1: Joiner
  • 1 Posts
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O2 called me months back to switch to family O2 and before the switch they set up a direct debit in my account and took 1st payment in less than three weeks.

 

i never switched the account and i cancelled the direct debit and they are chasing me for money. for accounts i have not switched. 

 

I have been with o2 since 2007.

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MI5
Level 94: Supreme
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Registered:

@Jeunsoke 

You'll need to call O2 Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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