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Account and order problem

SAM49
Level 1: Joiner
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on ‎13-10-2023 19:39

on ‎13-10-2023 19:39

Hi

i have problem with the detail in my account which is i change telephone number in my account accidentaly and cant change it back to previous one. Therefore cant log in my account and see my order which is inpayed and ordered yesterday

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MI5
Level 94: Supreme
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on ‎13-10-2023 19:46

on ‎13-10-2023 19:46

@SAM49 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 77: Grand Master
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‎13-10-2023 19:47 - edited ‎13-10-2023 19:47

‎13-10-2023 19:47 - edited ‎13-10-2023 19:47

Contact O2 via Social Media using the link below, @SAM49 - you need someone from O2 to take you through Security and correct the wrong info on your account. Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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