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Access to Call History

IsleofSkye
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Wondering how I can get information about calls and texts I’ve sent for 2021. ?

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MI5
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@IsleofSkye 

Check your bill history Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@IsleofSkye 

Check your bill history Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Titusfalco
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You are posting this as a response to everybody who is asking how they get a list of calls and texts that they have made.  That link does not explain how you can get a list of all the numbers you have called.  Do you know how you can do that?

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MI5
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@Titusfalco 

It does give you a list.

Once you have the relevant bill open you click on the calls or texts line and it shows you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Titusfalco
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There is nothing to click if they were calls included in your tariff.  I have unlimited calls in my tariff so there is no cost.

 

I need to see a list of calls regardless and my iPhone only lists back 2 months of recent calls

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MI5
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Mine does @Titusfalco so maybe you have been moved to the new system.

If so, you need to contact O2 directly.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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@Titusfalco I'm on the new billing system. If you download the bill as a pdf  and scroll down to the very bottom all calls and text are itemised

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Titusfalco
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Thanks @Enlli  That's worked perfectly now

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