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Absolute Nightmare porting new number

MelArch
Level 1: Joiner
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on ‎08-08-2022 14:04

on ‎08-08-2022 14:04

I am so disappointed with the difficulty I have had porting my number over from EE. I initially requested the number port on 26th July and it is still not done. I have phoned the 02 helpline various times, I’ve been into the 02 shop twice which I live 45 minutes away from, and I have used the service on the app to try to port. Each person says the person before has not done it correctly! What is the problem?? I am absolutely at my wits end. Disgraceful service from 02. What can I do?

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MI5
Level 94: Supreme
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on ‎08-08-2022 17:21

on ‎08-08-2022 17:21

@MelArch 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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