on 05-03-2020 12:51
on 05-03-2020 12:55
You will need to contact customer service directly and discuss any form of goodwill gesture with them.
on 05-03-2020 13:00
on 05-03-2020 13:00
What phone were you using?
If you have an iPhone, you need to ask customer service to add the iData bolt on to your account.
on 05-03-2020 13:24
on 05-03-2020 13:25
on 05-03-2020 13:31
on 05-03-2020 13:31
You can workaround it by changing your data apn to "mobile.o2.co.uk" when abroad but the fix is to call customer service to add the iData bolt on.