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You can check here for known issues O2 Service Status and report faults.
Another good resource is the My Network app https://www.o2.co.uk/apps/my-network
- 144185 Posts
- 634 Topics
- 27632 Solutions
You can check here for known issues O2 Service Status and report faults.
Another good resource is the My Network app https://www.o2.co.uk/apps/my-network
- 23047 Posts
- 1025 Topics
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@Jane3 If you want to lodge a complaint, take a look here: https://www.o2.co.uk/how-to-complain You won't, however, probably get much satisfaction, as there are many many reasons for signal issues, and O2 can just take their pick.
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Hi @Jane3, and sorry to hear you've been having some issues with network recently!
The advice above should already help, but just to add to it, if you’re in an area which you’ve always had signal issues in, this could be due to our coverage levels or external factors such as building materials, interference, topography or others. If you have a 4G-Calling compatible handset, you can make calls over Wifi which may help as well.
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