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Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: 6 month Netflix offer

Hi @Andrewbr, happy to check for you on our end, I'll just need a few additional details from you so will drop you a PM shortly here on the forum. 

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
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LDK
Level 1: Joiner
Posts: 2
Registered: ‎25-01-2017

Re: 6 month Netflix offer

Hi all, having the same issue reported by others with redeeming the offer. I moved to a new tariff late last year and have the email confirming that 6 months Netflix should be included. However, I'm told my number is ineligible when I try to claim, whether from my phone on data or from a laptop. Any help much appreciated!

Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: 6 month Netflix offer

[ Edited ]

Hi @TPW@Andrewbr and @LDK, I got an update today that there has been another fix put in place - can you try again to see if you're able to redeem this now if you haven't already, and let me know what happens? Smiley Happy

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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LDK
Level 1: Joiner
Posts: 2
Registered: ‎25-01-2017

Re: 6 month Netflix offer

Thanks for the update Marjo - unfortunately still getting the same outcome frowning2 

 

I've entered my number and received a code, but am told that my number isn't eligible.

Community Manager
Posts: 4,876
Registered: ‎23-07-2014

Re: 6 month Netflix offer

Sorry to hear that @LDK, I'm going to drop you a quick PM here on the forum to get a few additional details as I'd like to get someone to have a closer look for you to help. 

Check out some of the recent discussions:
What do you look for in a new phone? Let us know what your priorities are when picking a new device!
MWC 2019 Megathread Seen any tech you’re interested in or want to know more about something? Tell us here!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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