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Reg
Level 1: Joiner
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Hi I can’t get any connection to 4G in Gibraltar am I doing something wrong? 

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madasaf1sh
Level 78: King of Kings
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@Reg 

 

Probably GibTel taking down the mast again, lol 

 

In all fairness, make sure you manually select GibTel from available networks, DO NOT use the Spanish or Moroccan Networks, as the spanish networks are rubbish in Gib, and the Moroccan networks will charge you a fortune to roam...


Also ensure you phone is not set to use 5G, as roaming on 5G in Gib is not available

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Reg 

Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 5g and try 4g or turn off 4g and try 3g.
5 - Check data roaming is turned on.
6 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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Were you able to get this sorted @Reg?

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