4G set up assistant

[Anonymous]

Setting up 4G, I put in my mobile number and then put in the code 4G set up assistant and it gave me this 500 error below and cannot proceed.
Please advise

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[MI5]

No need for the set up assistant.
It's never worked properly anyway.
As long as you have a 4g phone, tariff and sim and are in a 4g area it will work.
What problem are you having specifically ?

[Anonymous]

Ok, thanks, was upgrading the sim.

[MI5 · Accepted solution]

Sometimes cs forget to enable 4g so if you have any problems and meet all the criteria above, just give them a call to sort it.
They also sometimes put everyone on a Blackberry bolt on by mistake so something else worth checking if 4g doesn't work straight off.

[Anonymous]

Appreciate the feedback, thank you, will give them a call.