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£150 Trade in

Dexter2022
Level 1: Joiner
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Registered:

Hi,

 

I recently upgraded to an S22 Ultra and was quoted £26.05 plus the £150 trade in with Samsung.

Ive recently received an email stating that only the £26.05 would be sent to my bank account.

 

Could anyone please advise as i also have an email from o2 prior stating that £176.05 was the quoted trade in

 

Order reference xxxxxxx

 

Kind Regards

 

Dexter

 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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pgn
Level 63: Greatness Assured
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Registered:

Hi @Dexter2022. We’re just customers like you here on the forum, and it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 o Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

O2CommunityAwardNotCS




O2 Social Media
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pgn
Level 63: Greatness Assured
  • 24126 Posts
  • 176 Topics
  • 677 Solutions
Registered:

Hi @Dexter2022. We’re just customers like you here on the forum, and it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 o Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















Message 2 of 2
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