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0844 Call for 9 minutes charged at £5.99!!!!!

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SharonI7
Level 1: Joiner
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on ‎07-12-2021 12:28

on ‎07-12-2021 12:28

 Shocked by £5.99 charge for calling 0844 number for 9 minutes!!!!

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MI5
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on ‎07-12-2021 12:32

on ‎07-12-2021 12:32

@SharonI7 

All covered here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

Research before dialling in future.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144156 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

on ‎07-12-2021 12:32

on ‎07-12-2021 12:32

@SharonI7 

All covered here https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges

Research before dialling in future.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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