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02 rewards

Leej
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02 rewards not received 

I requested my O2 rewards to be sent to me by email voucher but they have not arrived as anybody else have this issue? I'm finding it a nightmare trying to get to talk to anybody about it from O2

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Cleoriff
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@Leej 

Text  CLAIM to 50202, free, or visit the O2 Rewards website

Edited to add, if you are having problems, then call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

@Leej 

Text  CLAIM to 50202, free, or visit the O2 Rewards website

Edited to add, if you are having problems, then call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket
Message 2 of 6
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Leej
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I have claimed them my but they have not gone to my email address but they were meant to be sent to

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gmarkj
Level 58: Overseer
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Daft question but have you checked the spam/junk folder @Leej?

And made sure they have not been sent to an old email address?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Leej
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Hi yes, I have checked all folders and only have one email address. Thanks for your reply 

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Cleoriff
Level 94: Supreme
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@Leej wrote:

I have claimed them my but they have not gone to my email address but they were meant to be sent to


Then you need to call O2 @Leej. All details given in my first post.

Best of luck and welcome to the forum x

*The Game Is On*

Girl in a jacket
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