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Re: 02 Send A Free Text

It's possible that the messages are going as mms. Are you including emoticons?

Some help here :

Accidental MMS Sending and How to avoid it by MI5 - Here

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Re: 02 Send A Free Text

If you are including smilies or sending long texts then the message is being sent as MMS not SMS which is why you are being charged.

There have been several threads on here but see this post on how to avoid it

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

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Re: 02 Send A Free Text

33p (+VAT) is the standard charge for an MMS which is not included in your free text allowance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: 02 Send A Free Text

They do not do free texts anymore for PAYG..!!!

However if ur on a contract o2 i think u can still send unlimited texts...

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Re: 02 Send A Free Text

P&G tariffs normally include a text allowance.


@Anonymous wrote:

They do not do free texts anymore for PAYG..!!!

However if ur on a contract o2 i think u can still send unlimited texts...


 

Posts: 114,069
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Re: 02 Send A Free Text


@Anonymous wrote:

They do not do free texts anymore for PAYG..!!!

However if ur on a contract o2 i think u can still send unlimited texts...


Erm, yes they do Smiley Frustrated

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: 02 Send A Free Text

We are you it tegan

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Re: 02 Send A Free Text


@Tegan22 wrote:

We are you it tegan


Is there something we can help with?

If you are looking to send a free text online, you can't do it anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: 02 Send A Free Text

@Tegan22We need a little more info if we are to advise you further wink

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Posts: 83,185
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Re: 02 Send A Free Text

O2 canned the online texting years ago. Download either Mightytext or mysms and you can, text from your PC but it's not free, texts come from your allowances.