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Anonymous
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02 Dongle connected but not working

I have just got my o2 dongle and although my netbook informs me it is connected whenever I click on a webpage it tells me I'm offline?

This is driving me mad, HELP, HELP Smiley Happy

Any ideas anyone?
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Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

02 Dongle connected but not working

If it's Pay as you Go, it should open this page for you to top up:

https://mobilebroadbandaccess.o2.co.uk

If Pay Monthly phone CS to check if your account is fully set up.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Posts: 0

o2 dongle connecting but not working

i'm having the same problem, just installed my dongle onto my laptop, it detects and connect's but doesn't bring up anything, when i click to go onto a webpage (altough it tells me i'm connected) it comes up on the page that i'm not connected to the internet Smiley Sad
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Anonymous
Posts: 0

02 Dongle connected but not working

it won't even let me log on to buy any credit, im pay as you go Smiley Sad
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Anonymous
Posts: 0

02 Dongle connected but not working

i have the same problem, ive found a way of making it work i just switch the USB port i use then keep connecting and disconnecting until it works but there must be a proper fix around here somewhere