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Anonymous
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Hi there, 

I've been your customer since 07/2011, I need to print out the bills since that period, but I can't online. Could you please help me ?  I guess that you have filed since the first contract of mine, so could you please send it to me? or any another document that can prove that I've been your customer since 2011? 

 Thank you.

 

 Karine Muniz Martendal.

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Cleoriff
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Hi @Anonymous This isnt customer services You can go into My O2 http://www.o2.co.uk/myo2

Scroll down to view latest bill

Then click on view and print older bills and you can do it yourself. https://mymobile.o2.co.uk/?disambiguation_id=231edbc6-746f-4b8a-8a97-250fe184c736

You can get the last 18 months from there .

Veritas Numquam Perit

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MI5
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Unfortunately you may struggle to get bills that far back.
O2 only keep the last 2 years and any requests for more could be subject to a SAR which will cost you £10.00.
http://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-you
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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I would and ask first rather than pay the £10 and find out they can't go back 6 years.

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MI5
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Absolutely, as I said I don't think they can, but the info is there if needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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jonsie
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Please come back and update us when you find out @Anonymous as this has been asked a few times. It will help us to know for future reference. 

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Martin-O2
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Hi @Anonymous did you have any luck getting hold of print outs of your old bills?

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