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change mobile number

Anonymous
Not applicable

Why can't I change my mobile number in My O2?

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MI5
Level 94: Supreme
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Because it alters your entire account.
If you want a new number you need to call customer services http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Because it alters your entire account.
If you want a new number you need to call customer services http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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Anonymous
Not applicable

You will get one free of charge number change from o2

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jonsie
Level 94: Supreme
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If you have changed your number already, the system will automatically update in a couple of days, no need to do anything. 

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Anonymous
Not applicable

call customer services 202 tell them you need a number change and they will do it their and then and should take immediate effect with no down time on your mobile. slight_smile 

Message 5 of 5
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