Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 156529 Views
  • 147 replies
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Resolved! Claim free gift

How do I claim the free chromebook I am entitled tondue tontaking out a contract? Or do they just send it to me ?

Kim15 by Level 1: Joiner
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  • 2 replies
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Resolved! Switch up on like new phones

Does anyone no if you can use your switch up on a like new phone? after the s22 ultra but none in stock but in stock on the like new phone with 6 months free airtime is this possible asked on line they say yes to go inshore to sort asked store they s...

DK22 by Level 1: Joiner
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  • 1 replies
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Resolved! Reactivation issues: need to get in contact with O2

I was away from the UK and my number got deactivated. I added £30 to the account but it's not shown up as being credited. I got a new number at an O2 shop and they said to get in contact with O2 customer service to get the credit put on my new number...

Teach1 by Level 1: Joiner
  • 358 Views
  • 1 replies
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Resolved! Number transfer

Hi I'm new to o2 jumped ship from ee as o2 offered better deal. Sorted out bringing my number over with the sales assistant in the the o2 store and she said it would take 24-48 hours to switch. I'm now on day 4 and my number still hasn't transfered. ...

Gkillion by Level 1: Joiner
  • 438 Views
  • 3 replies
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Resolved! 02 health check

Can anyone advise me how an 02 health check works do you have to pay for it how can you book and how long does it take. Thanks in advance

Resolved! Price Increase on new contract

I’m currently on a sim only contract up until June 2023 but I’m looking at upgrading my phone and taking out a new contract for £42 a month. Will this price stay the same throughout the contract term or will it increase in April 2023 along with the p...

ElWills by Level 1: Joiner
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  • 1 replies
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Resolved! Delivery time and refund

I paid 8.99 for next day before 10.30 delivery. The phone has not arrived, I am now due in to work. I need to know when the phone is scheduled as I need to get someone to sit in for it. Also as a result I would like a full refund on the delivery cost...