Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 37591 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 157628 Views
  • 147 replies
  • 27 kudos

Resolved! Payment

Hi, i am receiving messages that my account is overdue, but the debit order went off my account. Can you see why?

ShanPj94 by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

Resolved! Suspicious 'feedback' email.

Hey there! I've just received a very suspicious email from o2@express.medallia.eu. They say: 'Thanks for checking in to get help. We’d love to ask you a few questions about your recent experience.' ... only that I haven't used any help services for o...

MrMatt55 by Level 1: Joiner
  • 3521 Views
  • 7 replies
  • 0 kudos

Text Message Error

I can't send a text to one of my contacts. All others are fine and tested. I've read all the reasons and solutions to fix this, however none have worked. Please can someone help me. Thank you.

Austino by Level 1: Joiner
  • 351 Views
  • 4 replies
  • 0 kudos

Resolved! Can't receive texts from aborad

I am not able to receive texts from phone numbers registered abroad. I checked my phone settings and I should be able to to received texts from abroad. Think it may be O2 that is restricting the receipt of messages. Any suggestions on what I can do i...

Ann_80 by Level 1: Joiner
  • 265 Views
  • 2 replies
  • 0 kudos

Resolved! 02 open

I purchased a new iphone today and am eligable to get my company discount. Tried to do this but says I am still linked to my old device

Alz by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Resolved! Network Coverage

Network issues in BT46 area in North of Ireland affected badly for the second day impacting on business and the community sector severely. Any word on what is happening and when this will be resolved

Gabhan by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Resolved! Change delivery location o2 having problems

I placed an order for a galaxy watch whilst on holiday on Saturday 18th March. Long story short my old galaxy watch broke and i decided to get another one so i checked stock to see if there was any at the shop where i was staying and there was. I pla...

1979Andy by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! Extra Changes

I am being charged for Audible and I don't have it and have never used it. Had 2 x payments of £6.99 charged to my account.

AJPenn by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos