Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 35567 Views
  • 0 replies
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 154385 Views
  • 147 replies
  • 27 kudos

Resolved! Poor signal

Hi. I have very poor signal at my house but it used to be very good. I have reported it but the signal is still so bad I sometimes have to leave my house & go outside when I am talking on the phone otherwise it keeps cutting out

SMXSB by Level 1: Joiner
  • 319 Views
  • 2 replies
  • 0 kudos

Ending Contract

I recently got a call from one of the people from O2 offering a new line that will allow me to have 100GB and i have to pay 16 pounds each month i agreed to that but i never received the new Sim Card the next month they continued to direct debit my a...

Resolved! Payment

Hi, i am receiving messages that my account is overdue, but the debit order went off my account. Can you see why?

ShanPj94 by Level 1: Joiner
  • 286 Views
  • 2 replies
  • 0 kudos

Resolved! Suspicious 'feedback' email.

Hey there! I've just received a very suspicious email from o2@express.medallia.eu. They say: 'Thanks for checking in to get help. We’d love to ask you a few questions about your recent experience.' ... only that I haven't used any help services for o...

MrMatt55 by Level 1: Joiner
  • 3299 Views
  • 7 replies
  • 0 kudos

Text Message Error

I can't send a text to one of my contacts. All others are fine and tested. I've read all the reasons and solutions to fix this, however none have worked. Please can someone help me. Thank you.

Austino by Level 1: Joiner
  • 340 Views
  • 4 replies
  • 0 kudos

Resolved! Can't receive texts from aborad

I am not able to receive texts from phone numbers registered abroad. I checked my phone settings and I should be able to to received texts from abroad. Think it may be O2 that is restricting the receipt of messages. Any suggestions on what I can do i...

Ann_80 by Level 1: Joiner
  • 259 Views
  • 2 replies
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Resolved! 02 open

I purchased a new iphone today and am eligable to get my company discount. Tried to do this but says I am still linked to my old device

Alz by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! Network Coverage

Network issues in BT46 area in North of Ireland affected badly for the second day impacting on business and the community sector severely. Any word on what is happening and when this will be resolved

Gabhan by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos