Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I ordered a SIM card 4 days ago and it still hasn’t arrived
HelloI received a call from this number today 0203912 1277 day they we’re calling from O2 and wanting to give me a refund/ reduction on my bill… that would be wonderful, but I got suspicious and said I was busy. The caller, and Indian gentleman, said...
Hi I recently upgraded my phone and one of the offers was free earbuds with my device but i have never received them. Has anyone else had this problem?
Received a call and text simultaneously call was 0203 912 1277 saying they were from 02 and a text which was from 02 uk starting security warning the one time code you requested etc and I haven’t requested in at that point anyone else had the same?
After my contract finished with O2 I started a new contract with a sim only contract for two phones .It now transpires that O2 have continued to charge me for Insurance that I did not want or was informed about when talked into the sim only contract....
Anyone know how I cancel an extra from my account? I’ve been round the houses on My 02 app and on the website and can’t see how. I am paying £7:99 per month for Cafeyn and no longer want it. Cafeyn website says I have to do it on O2 website but it is...
I upgraded my phone in mid March early and paid the early upgrade fee. O2 took the payment twice, but every time I call up and speak to someone they try and refund it as it’s been added to my account “credit” but the system doesn’t let them. When my ...
I keep getting calls from unknown numbers saying that I have rung them how can I stop this happening?? I have tried a reset of the phone, deleted recently installed apps and cleared search history
My latest bill has three charges for O2 Travel. I have tried the online chat to find out what the O2 Travel charge relates to but the was a cul-de-sac.Can anyone enlighten me? David H
Can I ask why O2 charge for texts to the British Transport Police text service - 61016. Other operators don’t and I feel, that given we want to encourage people to report incidents to police on public transport that this fee should be waived by O2.Te...
