Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Disney included in upgrade but being charged

I have recently upgraded my SIm package and included was free disney for 6 months.I was already paying for it but assumed I would still get it free for 6 months as stated as it was offered in the upgrade package. it turns out I am being charged as be...

CB10 by Level 1: Joiner
  • 222 Views
  • 1 replies
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Resolved! Not received SIM card

Hello, I ordered a SIM card but still haven't received it. When I track my order its says COMPLETED. When will I receive the SIM card pack?

barncro by Level 1: Joiner
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O2 still haven’t refunded me after 7 attempts

O2s customer service are on absolute joke. I’ve been trying to get a simple 40£ refund completed for over a month and each time the advisor somehow takes my details completed the form and then the money never goes in after waiting the 5-7 days. Each ...

Kaitlynn by Level 1: Joiner
  • 392 Views
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Has anyone received a call from 03333216022

Hi I was wondering if anyone has received a call from 03333216022 they said they were from o2 and that they will clear my outstanding balance I have on device plan (3 payments left)this ends 27th December and that I could upgrade today to the iPhone ...

Sezzadtd by Level 1: Joiner
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  • 15 replies
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cannot redeem Disney extra

I have a disney extra through my new contract . I am unable to open the link for it though as it does not take me to the diner website when I click on 'redeem this extra' icon

mk9 by Level 1: Joiner
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  • 2 replies
  • 0 kudos