Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Check balance on elderly relatives phone

Hi. Is there any way to check the balance on my dads phone when he lives 200 miles away. I've tried to log in but it says it's going to send a text to verify, he is 80 with dementia so won't understand what is going on to tell me the code

Soz1967 by Level 1: Joiner
  • 239 Views
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will i recieve my laptop?

hi so today i placed an order for a samsung laptop, i recieved all the contract emails after paying the upfront cost and i got an email how o2 was full steam ahead, but i’m supposed to get this laptop tommorow but the order hasn’t been processed yet,...

justin5 by Level 1: Joiner
  • 313 Views
  • 3 replies
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Resolved! Samsung Galaxy Watch 5 LTE Pairing

I am thinking of moving to O2 from Three who have been beyond awful for quite some time. I have a Galaxy Watch 5 LTE and want to use LTE smartwatch pairing to share my mobile number and allowances with the watch. I have found conflicting information ...

Resolved! Mobile data abroad

My mobile data abroad is not working my daughter is currently in Italy and her mobile data isn’t working

Tim4 by Level 1: Joiner
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Resolved! International Travel & Data Coverage

As we are traveling abroad to France, I'd like to understand:Will our current data, texting, and phone calling package work with no additional charges?If there are additional charges to using the phone outside of England, then what are they?Can I add...

SKK by Level 1: Joiner
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Resolved! £5 big bundle advice needed

Hi, I was thinking about changing to the £5 a month big bundle, my issue is, when i top up the £10 as its the minimum you can top up, lets say the credit is gone within a week, do you still get your next allowance as you have paid for 2 months in adv...

6780 by Level 1: Joiner
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Airmiles

To set up the air miles app at the final part it asks me how much i want to redeem presumably on my o2 account- minimum being £5 - what does this mean? I dont understand- am i being asked to pay a minimum of £5 per month?Thanks for any help

Incorrect default payment

There is a default payment just now showing on my credit report, it's backdated to November 2017, I am sure it's wrong, please I need an urgent help.could anyone please help me?

Fouad by Level 1: Joiner
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Resolved! Order

I’ve had a confirmation email through to confirm an order but I’m quite unsure on what I’ve ordered?

Claire355 by Level 1: Joiner
  • 181 Views
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