Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 37532 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 157620 Views
  • 147 replies
  • 27 kudos

Resolved! Code for galaxy buds pro 2 invalid

Has anybody had trouble trying to claim a pair of galaxy buds pro 2?I was sent a code a couple of days ago and it keeps telling me it's invalid. I waited a couple of days and tried again but no luck.Can't get through to a human to ask about it or get...

Jak by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Promo code

Has anybody has issues with promo codes? I got my code for the galaxy buds2 Pro but it keeps saying code is invalid. I've been trying to talk to O2 from Friday and I just get passed on to someone else or back to virtual assistant which is useless. An...

Ritsonic by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+ bill

Hi, I recently joined O2 and I was offered 3 months free Disney+ as an extra. I've just added that extra to my package, and I've been charged £5.32 for Disney+. Is this not supposed to be charged after the 3 month trial period? Thanks! Ben

Benraw90 by Level 1: Joiner
  • 216 Views
  • 1 replies
  • 0 kudos

Free ear buds dispute

I ordered the Samsung s23 ultra which had the promotion of free ear buds. As with the terms and conditions I waited 30+ days to recieve the sms code. This never arrived. I spoke with o2 who redirected me to samsung, who then redirected me to o2 as it...

CSho99999 by Level 1: Joiner
  • 2123 Views
  • 8 replies
  • 0 kudos

Resolved! Phone call offering 50% discount?

I just had three calls in quick succession, two from a withheld number and one from 020 3695 6738, saying they were calling from o2 and “because of Covid” they wanted to offer me a 50% discount on my bill. Seems like a scam? After I said that, he cal...

Fiona80 by Level 1: Joiner
  • 5676 Views
  • 10 replies
  • 0 kudos

Offer for earbuds

I have received an offer to Samsung Galaxy Buds2 Pro for£1. But when I enter the promo code it says it is invalid.

Koios by Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

Can't activate Extra (Disney+)

Hi, I've chosen Disney+ as an extra, but it's not possible to activate. When I'm prompted to"click below button to activate your extra" the link redirects to page stating "Oops. We can't find the page you're after

Petr by Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos