Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Conference Call feature

Hi,Can anyone tell me how to get O2 to add Conference Call feature to my line? It would be very useful for working at home. I have tried online help, visiting the high street store and phoning O2 Customer Services, where I couldn't get through to a r...

Ray07 by Level 1: Joiner
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Resolved! Suspected Spam Call - for the past 2 days

Has anyone else had a call from an O2 staff member offering a 40% discount due to their drop in customers because of COVID-19? They sent me text messages which looked a little like this and was sent from "O2 UK":"*Security Warning*The one-time code y...

Resolved! Amazon Voucher

I redeemed a reward and ordered Amazon voucher on Oct 31, still waiting for the voucher code. Why it takes so long?

Mmona by Level 1: Joiner
  • 400 Views
  • 2 replies
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Resolved! Payment

Atm I have had no money because some one had stolen my identity so the money for all repayments have not been made but they have cut me off so I have no way of getting in contact with them to sort the solution out but if u see this please call me on ...

Resolved! Rubbish service

Why can o2 take customers money but not actually deliver on a product!!! When trying to contavt o2 they also ignore their customers!!!

Resolved! Free gift

I took out a new contract and part of the contract was a free gift of a pre paid MasterCard I have had the phone for about a month now but haven't heard anything of the gift what should I do

Mattb1983 by Level 1: Joiner
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Resolved! iPhone 14 pro max order

I ordered my iPhone pro max on the 1st of October what a joke 34 days in nobody can tell me how much longer I will be waiting so if you’re going to order one you Mite get one by the time the iPhone 15 is out

Zeerob by Level 1: Joiner
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Resolved! Refresh plan - recycle?

In reading through community help i beleive being 12 month into a 36 month refresh i do not qualify to trade in, in these circumstances can i recycle the device to pay the device plan, keep the airtime plan? Iphone 12 128gbcant afford to pay the full...