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Level 1: Joiner
Posts: 1
Registered: ‎25-09-2012
Accepted Solution

Who do I contact to make a complaint

Hi

 

As the title says, who do I contact to make a complaint? There doesn't seem to be a contact option (unless i'm being blind!) and the live chat thing isn't working.

 

Thanks

Level 23: Casual Specs
Posts: 2,474
Registered: ‎03-11-2013

Re: Who do I contact to make a complaint

Posts: 66,262
Topics: 431
Solutions: 6,948
Registered: ‎04-04-2012

Re: Who do I contact to make a complaint

Anything we can help with here ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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iPhone7 (EE)

nil desperandum


Posts: 27,372
Registered: ‎17-04-2012

Re: Who do I contact to make a complaint

I would suggest trying CS on 202 contract or 4445 payg from your phone first.

Posts: 27,020
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Who do I contact to make a complaint

You can raise a complaint here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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