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O2 mobile broadband manager error

pkarw
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Hi, whenever I goto 192.168.3.1/html/login.html in a browser to accessO2 mobile broadband

manager I get 'connection was reset' page come up . It was fine upto 3-4 days ago, and had been

for over year

dongle is a huawei e8372

 

thanks

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MI5
Level 94: Supreme
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Directly beneath the sim card there is a tiny reset button you press and hold for 5 seconds with a paperclip.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Ping your router and see if the ip has changed,
Try 192.168.0.1
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Normally 192.168.0.1 will be your default IP Address. I've just tried it .03 on mine and got an error also.

the default worked fine
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pkarw
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Hi,

the IP address is definitely 192.168.3.1 as reported by ipconfig, it works fine connects to internet,

just  can't access the management page as i've always managed to do, so can't access sms messages

or change password etc.

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MI5
Level 94: Supreme
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Have you tried resetting the router to default?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pkarw
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how do i reset it?

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MI5
Level 94: Supreme
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Registered:
Directly beneath the sim card there is a tiny reset button you press and hold for 5 seconds with a paperclip.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
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pkarw
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Hi, thanks that fixed it

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MI5
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Good to hear mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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