O2 Open and Friends and Family Discount Schemes

[MI5]

O2 Offer 3 discount schemes:

O2 Open is employer based (certain jobs qualify for discounts)

Latest O2 Open help pages here

Friends and Family (F&F) applys if you have friends or family working for O2.

O2 Student Offers

All offer discount of the airtime portion of your refresh contract only.

Open is 15 or 25% depending on tariff (see T&C's FAQ )

F&F is 50%.

Student is 20%

A summary of Open T&C's are here T&C's and here for students studentoffer (follow the link for details on how to sign up to UniDays.

For F&F the employee of O2 needs to register here http://www.o2justforyou.co.uk/ and it is their responsibilty to process the discount for you. So they will need your account details.

Here is the sign-up page for Open: SignUp

To claim your open discount, 

text "OPEN" followed by your open code, mobile number, name and postcode to 2020 (We believe this still works, although the official route is now to take your code in store to be verified).

To claim your F&F discount the employee member must confirm and process the request.

To claim your student discount text your code to 61202 from any mobile.

You will receive a confirmation text back that says you will be notified when your request is processed.

The F&F discount can also be applied to simo contracts and PAYG accounts but at all times the contracts must be taken directly with O2 (no 3rd party resellers) and notable exclusions always apply to new iPhone launches (check T&C's for full details).

Hope this helps in explaining the different schemes and claim processes.

Please read the FAQ's carefully as there have been other significant changes, such as no longer allowing customers to share their code up to 5 times. You can now only use it twice. Once for a Mobile Refresh contract and once for a Mobile Broadband Refresh contract.

[Anonymous]

Hi,

I got a text confirming that my discount had been applied (30%) on 13.07, but then got billed the full amount on 22.07 - is it just a crossover? Or do I need to chase this up with O2 now?

I changed my phone number between those dates but was told that it won't affect the discount.... ?

any thoughts anyone?

Thanks,

[Cleoriff]

Have you checked in MyO2 to see if the discount is applied to your new phone number?

http://www.o2.co.uk/myo2

[MI5]

You never get the discount on bill #1.
Always from the second bill onwards.

[jonsie]

Discounts aren't applied in the first month in case you return the phone. It will be on your next bill.

[Anonymous]

thanks, i'll wait and see

[Anonymous]

Thanks
enjoy Thailand!

[Cleoriff]

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@Anonymous wrote:
Thanks
enjoy Thailand!

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Ha... @jonsie is back in the UK at the moment but will be going back to Thailand very soon... @Anonymous

[MI5]

Not before time either

[jonsie]

Soon as possible....

[MI5]

Don't blame you mate.
I'm looking at business opportunities over her at the mo.