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Anonymous
Not applicable

Why is Live Chat never available, and why can I not send an email with my query????

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MI5
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Live chat is closed now I'm afraid.
Contact details and times here http://www.o2.co.uk/contactus or as said, try us slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Emmalcox
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Post your query on here mate, these guys have been great help with me...

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MI5
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Live chat is closed now I'm afraid.
Contact details and times here http://www.o2.co.uk/contactus or as said, try us slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 12
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Cleoriff
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Hi @Anonymous Live chat is available from 8am-9pm. I used them myself earlier this week at 8.13am My issue was sorted in 15 minutes. The other contact numbers are in this link http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
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Exactly 8.13am is the best time to call Bouncy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:

Exactly 8.13am is the best time to call Bouncy


Smiley Very Happy well a few minutes either way. I have made contact at 8.20am and got through immediately...Bow

Veritas Numquam Perit

Girl in a jacket
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MI5
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You've just burst my bubble tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
You've just burst my bubble tongue

Yes I could just see your OCD making you set a timer for 8.13am....If you ever needed to contact CS.....(that would be a long shot though) Dance

Veritas Numquam Perit

Girl in a jacket
Message 8 of 12
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MI5
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They call me 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 12
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Cleoriff
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@MI5 wrote:
They call me 😛

Wouldn't surprise me in the slightest....Dance

Veritas Numquam Perit

Girl in a jacket
Message 10 of 12
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