Re: JBL Flip 4 speaker won't charge

Anonymous · ‎15-09-2017

Got a few jbl flip 4 speaker with my s8+. The speaker won't charge and I don't know who to contact about getting a repair or replacement. Whenever I've tried to contact O2 or JBL I'm just given the run around. I've even tried Samsung but to no avail.

adamtemp64 · ‎15-09-2017

According to the t&c https://www.o2.co.uk/termsandconditions/rewards/free-jbl-flip-4-speaker-with-samsung-galaxy-s8-terms... o2 were the promoter so I guess it falls on o2 to resolve this as it was a free gift and not a purchase .

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MI5 · ‎15-09-2017

Try calling JBL again as you might get a different person and a different response next time.
They have a responsibility to honour their warranty as much as the retailer does.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2 · ‎19-09-2017

Hi @Anonymous did to have any success returning your faulty speaker?

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JBL Flip 4 speaker won't charge

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