cancel
Showing results for 
Search instead for 
Did you mean: 

How do I unlock an o2 phone?

Anonymous
Not applicable

I have a Microsoft Lumia 640 LTE that my son used when he first had his o2 acc. Now he uses a different mobile and I want to unlock the Lumia for my daughter to use on another network. How do I get it unlocked?

Message 1 of 11
5,046 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
See here @Anonymous https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 11
4,936 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
See here @Anonymous https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
4,937 Views

Anonymous
Not applicable

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

@Anonymous wrote:

You will need to use your sons original SIM card I believe to do it 


Any o2 sim is fine but if you can use a contract sim to register the phone the unlock will be free.

Otherwise you'll have to pay £15 and use the PAYG option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 11
4,929 Views

Anonymous
Not applicable

I always thought you needed the original sim that came with the phone 

Message 5 of 11
4,924 Views

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Nope, not at all mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
4,919 Views

Anonymous
Not applicable

Thanks for clearing that up

Message 7 of 11
4,918 Views

MI5
Level 94: Supreme
  • 144134 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
No worries slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
4,913 Views

Anonymous
Not applicable

Call 02 and ask them to get you an unlocked code, or go to a phone stall and it will cost you 10-15.00

Message 9 of 11
4,885 Views

Anonymous
Not applicable

@Anonymous If they do that then they void any warranty they may have on their phone & those market stall types are not guaranteed to actually work 

Message 10 of 11
4,882 Views