on 19-05-2017 13:30 - last edited on 30-05-2017 11:25 by MercedesS
Does anyone know how to speak to technical help on o2 I am housebound and would like to talk to someone for advice and I was just advised by the on screen talking by typing person to ring 202 on my mobile I did this and was told that I must have been given the wrong number!! From o2 themselves.
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on 19-05-2017 13:41
on 19-05-2017 13:57
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
30-05-2017 11:17 - edited 30-05-2017 11:44
I am not sure if you know O2 - Access for services - "We offer a range of services to help make life easier"- where you will find a list of services that may be will be interesting for you!
You can get extra help if you have specific accessibility needs:
- Over the phone: If you are a Pay Monthly customer, please call 0344 8471426. If you are a Pay As You Go customer, please call 0345 6004302
- Online: Use Live Chat to have an online conversation with a customer service advisor - you can also get a copy of the conversation if you need it - just ask the advisor for it
- Write to us at: Telefónica UK Limited, Correspondence Team, PO BOX 694, Winchester, SO23 5AP