1 ACCEPTED SOLUTION
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Hi @Anonymous It's imperative that you report this phone lost as soon as possible Someone else could be using it and running up a large bill. Could you borrow a phone from a neighbour or friend and ring O2 asap? if not then please complete this form asap https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form
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Borrow someone else's phone or landline.
http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device
http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device
- 122906 Posts
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Hi @Anonymous It's imperative that you report this phone lost as soon as possible Someone else could be using it and running up a large bill. Could you borrow a phone from a neighbour or friend and ring O2 asap? if not then please complete this form asap https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form
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Sorry but you'll need to find some way.of calling in.
O2 don't offer any other ways.
O2 don't offer any other ways.
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How are you accessing the internet to post here or use live chat?
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I think @Anonymous is panicing, there must be someone nearby. It's in your own interests to call or use live chat to report it lost. At a push you can use the live chat on the complaint page. Link on this site : Contact us
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According to the link I posted, you can report it online as well...That may have been the best way for the op at the time. They obviously had internet access?...
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Yes I posted the link first off too but wasn't acceptable to the op for some reason?
