cancel
Showing results for 
Search instead for 
Did you mean: 

Google Play voucher

Anonymous
Not applicable

Hi,

 

I puchased a fitbit charge 2 through o2 priority app at the beginning of December, I am still waiting for the google play voucher which was part of the offer, I was told in store that it would arrive avter the 30 day moneyback garantee had passed.  I am still waiting.  who can sort this out for me?

 

Thanks.

Message 1 of 8
1,617 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You need to speak to customer services http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
1,612 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Have a look at the T&C's too http://www.o2.co.uk/termsandconditions/rewards/christmas-2016-google-play-25-pounds-voucher-offer-te...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 8
1,610 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Even by O2 standards thats a long time to wait.....:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
1,604 Views

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
Have you checked your email spam / junk folder to see if it is in there? As these codes get emailed to you...

This is the most likely explanation, if it's not in there then Cs may be able to resend it to you
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 5 of 8
1,568 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Anonymous Please let us know how you get on with Customer services! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 8
1,554 Views

Anonymous
Not applicable
Cs couldn't help.
It looks like the date has passed according to the trms and conditions.
Very disappointing, what are O2 going to do to remedy the situation?
Message 7 of 8
1,511 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I'm afraid you need to ask CS that question.
We are all customers here like yourself so cannot offer you anything I'm afraid.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
1,509 Views