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Level 1: Joiner
Posts: 1
Registered: ‎20-03-2017
Accepted Solution

Data cap when abroad

[ Edited ]

Will I have had a data cap set automatically ?  I've just been abroad and I'm very concerned I used more data that I expected and trying to work out what the maximum amount I will owe is.

Thanks

Posts: 66,979
Topics: 435
Solutions: 7,069
Registered: ‎04-04-2012

Re: Data cap when abroad

Your MyO2 will tell you what your charges are http://www.o2.co.uk/myo2 but without knowing where you went, what tariff and what contract you are on (o2 travel or not?) we couldn't guess .....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 44,112
Topics: 515
Registered: ‎14-01-2013

Re: Data cap when abroad

@rogersmaceIf data usage isn't clear in My O2 then you will have to contact customer services and ask them

http://www.o2.co.uk/contactus

*The Game Is On*


Community Manager
Posts: 1,926
Registered: ‎23-07-2014

Re: Data cap when abroad

Hi @rogersmace Which country did you visit? Smiley Happy

Did the advice above from our community members help you out with your data question?


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