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Change of Name

Anonymous
Not applicable

Good Morning,

 

I need to change my name on my account as I am now married but I cannot find my marriage certificate anywhere as we have just moved house. I am wondering if anyone knows if a driving licence or passport would be classed as a suitable form of ID to prove my name change. I cannot upgrade my phone without it. Any help would be greatly appreciated.

Many thanks

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MI5
Level 94: Supreme
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Registered:
The process is described here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
It’s probably a good idea to get a copy of your marriage certificate though anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
The process is described here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone...
It’s probably a good idea to get a copy of your marriage certificate though anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Anonymous
Not applicable

Thanks for your help MI5. Much appreciated 

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