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Can anyone help me with my bill?

Anonymous
Not applicable

Hi

1. When is this case going to be resolved, please?

When I call the international fav no.[removed] I go to their answer machine, but if I dial their number direct it goes through ok. Is this number being picked up by their French anti-nuisance calls system? Just an idea.

 2. I was told I'd got two credits added to my account because I've not been able to use the above number even though I'm paying for it, a £10 and a £5. Where are these credits, not on my latest bill??? I can't even see them anywhere on my account

Thanks

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MI5
Level 94: Supreme
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Registered:

Hi Phil @Anonymous sorry but this isn't customer services.

Please contact them from one of the methods attached on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

Hi Phil @Anonymous sorry but this isn't customer services.

Please contact them from one of the methods attached on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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