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Broken phone

Anonymous
Not applicable

I am a carer for Miss Zawisza,she got her phone from your Banbury store,it doesent charge or sound right,im told she will have to send it off to the maker,she only had it 6 weeks,i then asked how can she stay in contact with me and het Autistic son,the reply was abit hard to take in,we would lend you a phone but there all out,says alot for your store,reply please.Mr S,Manning. Also an  o2 customer for over 12 years. 

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MI5
Level 94: Supreme
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I'm afraid this isn't o2 you are talking to. This is a customer run forum.
Please contact customer service on these numbers
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Marjo
Former Staff
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Good morning @Anonymous and welcome to our forum! Sorry to hear about your experience. disappointed Did you manage to get it sorted yet with Customer Service? Let me drop you a quick private message to get some further info to see if we can help in any way!

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