O2 Community

Get help, share tips and chat

Reply
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎05-08-2012

BT Openzone Wifi Sign In/Register

Hi everyone,

 

I hope you can help me! I am trying to set my phone up to connect on the BT Openzone Wifi hotspots.

I am trying to sign in via the Use My Account sign in at the top right of the opening WiFi page (image 1). When I select the o2 tab at the top (image 2), I am diverted to the page on image 3. However - when I input my phone number and click Sign Me In, it just hangs there and doesn't sign me in!

 

I have reset my MAC address by texting WiFi to 2121, but with no success. Any advice?

 

Thanks for any input! 

 

:2.PNG1.PNG3.PNG

 

Posts: 27,020
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: BT Openzone Wifi Sign In/Register

I'm fairly sure you don't use the BT Openzone site, just connect directly from the Wireless & Networks on your phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 14,857
Topics: 265
Kudos: 1,296
Ideas: 4
Solutions: 1,161
Registered: ‎13-08-2008

Re: BT Openzone Wifi Sign In/Register

The first time you connect to bt openzone / btwifi (rebranded) you should get a blue o2 landing page when trying tro surf you enter your number there.

 

This may have changed in the swap to bt wifi best to ring customer services for advice.

 

The wifi point is shown on the o2 coverage checker? or on the wifi directory on the o2 support site?

iPhone 7 128gb on yearly refresh 20gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage)
Level 1: Joiner
Posts: 3
Registered: ‎05-08-2012

Re: BT Openzone Wifi Sign In/Register

Hi, yes the wifi is listed on the O2 wifi points. I have entered my mobile number on the O2 landing page but it just hangs and doesn't actually connect.
Posts: 14,857
Topics: 265
Kudos: 1,296
Ideas: 4
Solutions: 1,161
Registered: ‎13-08-2008

Re: BT Openzone Wifi Sign In/Register

ring o2 and see if the can do a full reset and ensure your tariff is set up correctly to allow btopenzone

iPhone 7 128gb on yearly refresh 20gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage)
Level 1: Joiner
Posts: 3
Registered: ‎05-08-2012

Re: BT Openzone Wifi Sign In/Register

Hi everyone,

 

I've contacted o2 and they are in the process of doing a full diagnostic/analysis so will let you all know how I get on! 

 

Cheers

 

F

Level 27: Desk Jockey
Posts: 2,278
Registered: ‎13-06-2012

Re: BT Openzone Wifi Sign In/Register

Great John, thanks for the update!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a private message.