** BEWARE ** DIGITAL VIRGO AKA TOP STREAMIN SCAM !!!

[Anonymous]

HAVE BEEN  charged £4.50 a week by above company ..  just randomly .. somehow they have managed to take 4.50 a week from my 02 acct.. have reported this to O2 ( s africa call centre ) 

hope can 02 allow this  scam ???!! it well documented on the internet see

here

https://uk.trustpilot.com/review/fr.clicnscores.com

02 what are you doing about this ???

[Anonymous]

its not O2's fault and not their responsibility.

contact the company directly to ask them to stop billing you and provide a refund

[Anonymous]

Sorry Redtitbit.. it is .. as i did not click anything ..link or anywise... a text was recieved and bam .. next thing i know £4.50 added to my bill.. so pls explain how that would be my responsibility  ?

btw the company in question  ( as per the link ) does not respond ... surprise surprise !! 

[MI5 · Accepted solution]

Community guide here but you need to take action yourself to get it stopped with the company billing you
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi...

[Anonymous]

deleted by me 

[Anonymous]

These kind of chargeable messages are completely malicious; how these companies get your details is a mystery....its happened to me before.

That said, O2 cannot claim responsibility for a what is essentially a scam. they are only passing on the billing for a service which as far as they are concerned you signed up to.

The first thing to do is reply to one of the messages with the word STOP and that should prevent any more coming through. The company seem to have a contact page, have you tried using it? http://www.digitalvirgo.com/en/contact-en/

[Anonymous]

@Anonymous Texting stop will only show them that the number is live & active

[Anonymous]

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@Anonymous wrote:

@Anonymous Texting stop will only show them that the number is live & active

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won't they know that anyway as its generating charges?

either way, best for the OP to make contact with the company

[Beenherebefore]

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@Anonymous wrote:

@Anonymous Texting stop will only show them that the number is live & active

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This company is genuine and provides digital services on a worldwide basis. When requested to stop contacting a number then they will comply.

I agree that some true scammers who mass text numbers look for responses to indicate a live and active number but in this instance it will not apply.

[Marjo]

Hi @Anonymous, welcome to the community! Sorry to hear you had unexpected charges on your bill. Please do take a look at the advice given above and let us know how you get on.

Thanks guys for helping!