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£50 call charge

Anonymous
Not applicable
Hi recently I had to call 02 many times in order to get a refund prossed correctly, as every time I called the refund never went through. However now I have just got my bill and have been charged nearly £50. Unfortunately I am not and o2 contact holder. Any ideas about what I can do, What was the point in getting a refund if they where just going to charge me it all back?
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jonsie
Level 94: Supreme
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I think a complaint to O2 is well in order if you needed to make repeated calls.....

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