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248 service

Anonymous
Not applicable

My ancient Top-up card finally expired (magnetic strip problem) so I picked up a new one at an O2 shop 3 days ago. Since then I have repeatedly tried to ring 248 to register the new card - only to be told - "the service is not available at the moment - please try later". Can someone please tell me WHEN this service WILL be available?

Message 1 of 19
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MI5
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Good to hear but I guess we'll need to wait until someone needs to register a new top up card to find out wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 11 of 19
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Martin-O2
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No edits required @Cleoriff slight_smile

 

@MI5 We might be here a while! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 12 of 19
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MI5
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LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 19
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jonsie
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Never a doubt in my mind that this would be fixed and will stay fixed.... 🥃

Message 14 of 19
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MI5
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@jonsie wrote:

Never a doubt in my mind that this would be fixed and will stay fixed.... 🥃


and for the second time today........ LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 19
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jonsie
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Cleoriff
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I might go and get an e-top up card and get my lad to test it....

Only so it stays in the guide you understand....money_mouth

Veritas Numquam Perit

Girl in a jacket
Message 17 of 19
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jonsie
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@Cleoriff wrote:

I might go and get an e-top up card and get my lad to test it....

Only so it stays in the guide you understand....money_mouth


It will work today.... 

Message 18 of 19
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Anonymous
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@jonsie wrote:

There's a bit more in my glass today.... 


I did notice in the emoji in your post above  ^  ^  ^  @jonsie

& I've no doubt it's a pretty glass ... slight_smile

Message 19 of 19
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